We will exchange your product if it is found to be either defective or damaged. In the situation that you find your product to be damaged or defective, you may return it in its original condition within fourteen (14) days of receiving it, and we will exchange it. For returns, all components must be returned in their original condition and packaging. Any return shipping fees will be the responsibility of the customer.

Please contact us at support@qsun.co with details of the product and the damage or defect and we can assist you with the return shipping process. All refunds will be processed within thirty (30) days.